Skip navigation

Serving Chesapeake and The Greater Hampton Roads Area

Serving Chesapeake and The Greater Hampton Roads Area

Mon-Sat: 8am-9pm | Sun: Noon-6pm | 24/7 Emergency Service

757-394-3403

Menu

Reviews

Local Reviews

House Call Company Rated 4.8 out of 5 stars based on 288 customer reviews


Map of Newport News, VA

Annual fall heating inspection and service.




Review of House Call Company

On time and efficient


Map of Portsmouth, VA

Fantastic Service. Great price




Review of House Call Company

Patrick Willard is a professional team member of the House Call Company. With each process of my service maintenance he explained what to expect. In addition he answered all of my questions and offered some helpful hints. Great job. Thank you.


Map of Chesapeake, VA

Excellent Service




Review of House Call Company

This was the second time House Call Company helped us when our systems needed service and repair. Lamont was outstanding each time he came out. He was thorough, gave great explanations and took his time to make sure I understood all of our options. He found specials that House Call was running to save us the most money on our services. We are very happy with the service he provides each time. He's quite personable, as well!


Map of Suffolk, VA

Great service, Patrick explained and answered all my questions.




Review of House Call Company

I have been a customer twice now and the service has been consistently great, from the office staff to the technicians. Timely and pleasant throughout.


Map of Chesapeake, VA

great service




Review of House Call Company


Map of Carrollton, VA

David




Review of House Call Company


Map of Chesapeake, VA

As always excellent service




Review of House Call Company


Map of Portsmouth, VA

Did not honor warranty; Would not recommend




Review of House Call Company

House Call Company installed a new HVAC system at my house in 2017. Salesman was Dean Jensen, who was new to the company. I have had a few problems, I called them to assist and they said my upstairs system's evaporator coil has a leak. (It is 1.5 years old). They said that since the system was not serviced in the last year, the warranty will not cover the repair. They said the repair would cost $3,188, to replace the coil, not including $800 in refrigerant. Not only did they fail to honor the warranty, but they also tried to overcharge me for the repair. I showed the repair guy another problem I had as a result of poor installation, and he said the other problem was his priority. (I'm a local realtor and an attorney and would not recommend this company for any work).


Map of Portsmouth, VA

On time




Review of House Call Company

Arrived on time, very professional


Map of Virginia Beach, VA

Lousy diagnosis & repair




Review of House Call Company

I had you folks out 3 times ithis season to look at my a/c. I had a service plan with your company after you installed the system about 5 years ago. The first visit, the nice young man "diagnosed" the issue and added some freon. The second visit, a young man came out and "fixed" the leak on the outside unit. When the a/c failed again, the third technician told me I had a leak in the evaporator coil and it would cost $1700+ to repair. He then re-charged the unit, which cost $700+. So, I had another company come give me a second opinion (and a third from another one). The other technician(s) assured me there was no leak in the evaporator coil (told me your technician could NOT have taken off the cover to thoroughly inspect the evaporator coil as the cover was still sealed!) but SHOWED ME A VIDEO OF THE LEAK THAT WAS IMPROPERLY/POORLY FIXED/SOLDERED by your second technician! He ran a bubble test and I could see the bubbles around that solder! In addition, I felt your technician was condescending to and taking advantage of me because I am a woman and ignorant of the entire system. He even tried to get me to buy an entirely new system because I was so infuriated at the cost to repair it! I should have submitted this review sooner, but I needed to both decide whether to take this to my attorney and what to say to you.


Patrick W.

Patrick W.

Seasonal service of HVAC

Near Wood Duck Ln, Surry, VA 23883
Patrick W.

Patrick W.

Repair gas leak

Near Bertha Ln, Portsmouth, VA 23701
Patrick W.

Patrick W.

Plumbing system backing up

Near 74th St, Newport News, VA 23605
Patrick W.

Patrick W.

Seasonal service of package unit

Near Stardust Cir, Newport News, VA 23608
Patrick W.

Patrick W.

Repipe natural gas line

Near Bertha Ln, Portsmouth, VA 23701
Patrick W.

Patrick W.

Seasonal service of HVAC furnace

Near Lord Dunmore Dr, Williamsburg, VA 23188
Patrick W.

Patrick W.

Seasonal service of package unit

Near Miller Rd, Newport News, VA 23602
Patrick W.

Patrick W.

Seasonal service of HVAC unit heat side

Near US-60, Newport News, VA 23602
Lamont P.

Lamont P.

No Heat

Near Deford Rd, Virginia Beach, VA 23455
Patrick W.

Patrick W.

Seasonal service of HVAC unit

Near Cindy Cir, Newport News, VA 23602
Patrick W.

Patrick W.

Plumbing modification

Near Kilby Ave, Suffolk, VA 23434
Lamont P.

Lamont P.

Seasonal service

Near Meadowridge Dr, Chesapeake, VA 23321
Lamont P.

Lamont P.

Seasonal Service

Near Stardust Cir, Newport News, VA 23608
Patrick W.

Patrick W.

Seasonal service of HVAC

Near Herman Melville Ave, Newport News, VA 23606
Patrick W.

Patrick W.

Seasonal service of package unit

Near Flag Rd, Chesapeake, VA 23323
Patrick W.

Patrick W.

Seasonal service of HVAC unit

Near Thomas Paine Dr, Williamsburg, VA 23188
Patrick W.

Patrick W.

Repair electrical issue and preformed seasonal service of HVAC unit

Near Cheltingham Ct, Chesapeake, VA 23322
Patrick W.

Patrick W.

Sink leak

Near Hatton Point Rd, Portsmouth, VA 23703
Patrick W.

Patrick W.

Seasonal service of package unit

Near Trexler Ave, Portsmouth, VA 23704
Patrick W.

Patrick W.

Check for leaks around toilet and shower valve

Near Harbor Dr, Carrollton, VA 23314
Patrick W.

Patrick W.

Repair shower knobs

Near Saunders Dr, Portsmouth, VA 23701
Lamont P.

Lamont P.

Ac Tune up

Near Jolliff Rd, Chesapeake, VA 23321
Patrick W.

Patrick W.

Seasonal service of ac unit and courtesy inspection of water heater

Near Morningside Dr, Chesapeake, VA 23321
Patrick W.

Patrick W.

Inspection of work done

Near Meadow Forest Rd, Chesapeake, VA 23321
Patrick W.

Patrick W.

Replaced toilet cutoff valve and sold a POM

Near Bruin Dr, Chesapeake, VA 23321